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Customer Service Hours

7:30 AM-6:30 PM CST

24-Hour Emergency

877-267-4764

24-Hour Emergency

877-267-4764

Great Plains Natural Gas Co.

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ATTENTION:Online Account Services will be down for maintenance on June 18th, starting at 9:30 AM and lasting 2-3 hours. We apologize for the inconvenience.

01.

My Account

Login into your GPNG Online Account Services.

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02.

Payment Options

We offer many convenient payment options.

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03.

Sign Up For E-Bill

Create an account to access our services.

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Scheduled Maintenance Notice
To enhance your online experience, our Online Account Services will be unavailable due to scheduled system maintenance beginning Friday, July 31, 2026, at 6:00 PM CT through Sunday afternoon, August 2, 2026.
During this time, account information and self-service features will not be available.
We apologize for any inconvenience and appreciate your patience as we work to improve our services.
Thank you for your understanding.

Special Projects Quality Control Survey

Great Plains Natural Gas Company is conducting its annual quality control survey of the natural gas system to ensure public safety and the proper operation of the gas lines and meters.

 

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New Installation Requestfor Home, Business, and Subdivision

Make use of our online portal for getting natural gas service to your home, business, or development.

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CONTINUOUS SERVICE AGREEMENT & PROPERTY PORTAL

For Property Owners & Landlords

Never have a lapse in service at your properties with our Continuous Service Agreement.

The following online tasks are available through the portal:

  • Add or remove properties on your Continuous Service Agreement
  • Check the service status of existing properties
  • Determine if service at an address is in your name or a tenant’s name
Property Portal
Great Plains Natural Gas Co.

In The Community To Serve

Quality Control Survey

We are conducting our annual quality control survey of the natural gas system to ensure public safety.

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Property Portal

View details and request changes to your Continuous Service Agreement (CSA) online. Enroll today and manage your CSA through the Property Portal website.

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Call Before You Dig

Building a deck? Planting a tree? Installing a mailbox? Please call 811 before you begin any digging project.

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Quality Control Survey

We are conducting our annual quality control survey of the natural gas system to ensure public safety.

Learn More

Property Portal

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Call Before You Dig

Building a deck? Planting a tree? Installing a mailbox? Please call 811 before you begin any digging project. \

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HomeServe

Great Plains Natural Gas collaborated with HomeServe, a premier provider of home emergency repair programs.

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Save Money/Planet

Great Plains offers customers a variety of rebates through Conservation Improvement Programs.

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Residential Rebate

We’re committed to helping customers save energy and money. Check out our current rebate offerings.

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HomeServe

Great Plains Natural Gas collaborated with HomeServe, a premier provider of home emergency repair programs.

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New Construction

Apply for gas service through Great Plains' online portal.

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Residential Rebate

We’re committed to helping customers save energy and money. Check out our current rebate offerings.

Learn More