Customer Service Hours
7:30 AM-6:30 PM CST
24-Hour Emergency
877-267-4764
24-Hour Emergency
877-267-4764
Great Plains Natural Gas Co. offers its Minnesota customers a Gas Affordability Program (GAP) that helps qualified customers manage their monthly gas heating bills and pay past-due balances.
To qualify for the program, you must have received a Low Income Home Energy Assistance Program (LIHEAP) grant for the current heating season. To apply for LIHEAP, please refer to the contact information listed in this document.
GAP offers qualifying customers two types of credit:
Your monthly natural gas charges will be averaged for the year. You will receive a monthly credit so your annual gas bill will not be more than 4 percent of your household income.
Great Plains will set up a GAP Installment Plan to help you pay off your past-due bill over a period of up to 24 months. Each month you pay your GAP installment amount, a matching GAP credit will be applied to your account. If you make your payment each month, you will be paying for only one-half of your past-due balance.
To learn more about the GAP or to apply for the program, contact The Salvation Army or visit our website at www.gpng.com. GAP applications are also available from any of the Energy Assistance offices serving Great Plains’ customers.
Great Plains Natural Gas Co. 877-267-4764
The Salvation Army 1-888-733-8033
| Agency | Communities Served |
|---|---|
| West Central MN Communities Action, Inc. | Breckenridge |
| c/o Energy Assistance | |
| 411 Industrial Park Blvd., Elbow Lake, MN 56531 | |
| 1-800-492-4805 or 218-685-4486 | |
| www.wcmca.org | |
| Prairie Five Community Action Council | Boyd |
| c/o Energy Assistance | Clarkfield |
| 719 N. Seventh Ave., Suite 302 | Dawson |
| P.O. Box 159, Montevideo, MN 56265 | Echo |
| 1-800-292-5437 or 320-269-6578 | Granite Falls |
| www.prairiefive.com | Montevideo |
| Wood Lake | |
| United Community Action Partnership, Inc. | Belview |
| c/o Energy Assistance | Marshall |
| 1400 S. Saratoga St., Marshall, MN 56258 | Redwood |
| 1-800-658-2448 or 507-537-1416 | Renville |
| www.unitedcapmn.org | Danube |
| Sacred Heart | |
| Mahube-Otwa Community Action Partnership, Inc. | Fergus Falls |
| 128 W. Cavour Ave., Fergus Falls, MN 56537 | Pelican Rapids |
| 218-739-3011 | Vergas |
| www.mahube.org | |
| Tri-Valley Opportunity Council | Crookston |
| c/o Energy Assistance | |
| 102 N. Broadway | |
| P.O. Box 607, Crookston, MN 56716 | |
| 1-800-584-7020 or 218-281-5832 | |
| www.tvoc.org |
For assistance, contact Great Plains Natural Gas Co. 877-267-4764 or The Salvation Army 1-888-733-8033
877-267-4764 • www.gpng.com
